Job Description

Job Title: Sales Development Representative (SDR)

At InVeris, our mission is to protect lives when split-seconds matter by delivering superior training solutions to meet the most demanding challenges in the defense, law enforcement and commercial range industries.

InVeris Training Solutions is the leading provider of weapons training solutions across the globe. Building off nearly a century of experience, InVeris technology powers live fire and virtual weapons training systems that have been proven to improve speed, accuracy, judgment in the use of force, and overall combat ability while reducing training time, logistics, and cost. Headquartered in Suwanee, Georgia, InVeris employs nearly 400 people at facilities in the United States, Australia, Canada, Netherlands, Qatar, Singapore, and the United Kingdom.

We invite you to join our team and connect your passion and purpose to our mission. Our employees are committed, engaged, and excited about making the world a safer place. 

Job Designation:

This role is responsible for generating qualified leads, managing inbound and outbound customer communication, and supporting the sales team in opportunity development. The Inside Sales Representative serves as the first point of contact for many customers, ensuring that their needs are understood and addressed while driving pipeline growth through disciplined follow-up, CRM management, and collaboration with Account Executives.

  Core Tasks:

• Conduct outbound calls, emails, and digital outreach to prospective customers in defense, law enforcement, and commercial markets.
• Qualify inbound leads and assign to appropriate sales team members.
• Schedule product demos, webinars, and meetings for Account Executives.
• Track customer interactions, opportunities, and sales activities in Salesforce (or company CRM).
• Support proposal development, quotes, and compliance documentation.
• Maintain knowledge of InVeris solutions to effectively position offerings.
• Provide timely and professional responses to customer inquiries.
• Coordinate with marketing on campaign follow-up and lead nurturing.
• Generate reports to monitor pipeline health and inside sales activity.
• Collaborate with technical SMEs and Account Executives to ensure customer requirements are met.

  Job Specifications:

Core Knowledge

• CRM proficiency (Salesforce preferred).
• Understanding of sales process stages (inquiry, demo, proposal, close).
• Familiarity with federal/state/local procurement or defense industry sales cycles.
• Strong written and verbal communication skills.
• Knowledge of lead qualification techniques (BANT, or similar).
• Ability to research and identify target accounts in assigned markets.
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Core Competencies

• Customer Relationship Management
• Opportunity Qualification
• Sales Pipeline Management
• Oral and Written Communication
• Time Management and Prioritization
• Collaboration and Teamwork
• Attention to Detail
• Problem Solving

Demonstrated Sales-Related Experience in:

• Lead generation and qualification.
• Customer engagement and service.
• Working with cross-functional teams to drive outcomes.
• Meeting or exceeding activity-based goals (calls, meetings, follow-ups).

  Education:

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Equivalent combination of education and proven inside sales or business development experience will be considered.
• Minimum 2 years of experience in inside sales, business development, or customer support role (defense/technology sector a plus).

Company Website

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

InVeris Training Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation. Contact Human Resources at ITS-HumanResources@inveristraining.com .

Education

• Bachelors or better in Business Administration or related field

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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