About Us
We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise.
Role Overview
As a Payroll and Customer Support Representative , you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when required. This role requires expertise in U.S. payroll operations and the ability to communicate effectively with our clients.
Key Responsibilities
Requirements
✅ CPP or SHRM certification (required)
✅ 5+ years of experience in U.S. payroll operations or support
✅ In-depth knowledge of U.S. payroll tax regulations (federal, state, local)
✅ Excellent English communication skills (written and verbal)
✅ Strong troubleshooting and documentation abilities
✅ Availability to work standard U.S. business hours , with some flexibility
Preferred Qualifications
What We Offer
✔ Competitive salary
✔ Remote work flexibility
✔ Comprehensive training on our platform and processes
✔ Supportive global team environment
✔ Long-term career growth in payroll and HR technology
Apply Today — Join our mission to simplify payroll, tax, and compliance for organizations across the U.S.
The OpportunityThe Maintenance Manager schedules materials and machine downtime to maintain production equipment availability and performance, at satisfactory levels through the planning, coordination and reporting of repair activities. This position is located within...
Accounts Payable (AP) Staff Accountant Location Vancouver, WA : Job Summary The AP staff accountant supports the Company in optimizing the financial transactions and systems. Essential Functions 1. runs invoices for appropriate documentations and approvals prior to...
...Language is the cornerstone of understanding, empathy, and connection. We are looking for dynamic Spanish Interpreters, capable of bridging the linguistic divide across various settings, whether it be medical, legal, community, or everyday conversations. Your role will...
...Economic Development Assistant Director City of Fort Worth, Texas Mackenzie Eason & Associates has been retained by the City of Fort Worth to recruit the next Assistant Director of Economic Development. Reporting to the Director, the Assistant Director will provide...
...testing (including coordination and support for User Acceptance Testing (UAT)) of RPA bots/solutions and changes to existing bots using UiPath software o As determined by the client, this work may include "refactoring" of existing bots to meet current coding and/or...