Patient Services Manager 2 Job at Sodexo, Washington DC

eEl1QjU4S2NYR2VXVXRVenRNdEV4THlFQ1E9PQ==
  • Sodexo
  • Washington DC

Job Description

Returning Users Log Back In

Role Overview


Sodexo is seeking a Patient Services Manager 2 at MedStar Washington Hospital Center, in Washington D.C. MedStar Washington Hospital Center is a proud part of MedStar Health, the largest healthcare provider in Maryland and the D.C. region. Known for its commitment to high quality care and innovation.

The Patient Services Manager oversees the daily operations of the patient dining experience, ensuring the highest level of service, safety, and quality. This role is responsible for managing food service staff, ensuring regulatory compliance, and enhancing patient satisfaction by delivering nutritious and appealing meals in a healthcare setting.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do


  • Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
  • Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
  • Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
  • Accountable for the execution of service quality and ensures customer and client satisfaction.
  • Conduct patient rounding.
  • Host monthly diet education classes with Nutrition Assistants.

What We Offer


Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring


  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
  • Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
  • Knowledge of nutrition and specialized diets
  • Experience with oversight of diet offices
  • Strong management skills, preferably in health care

Who We Are


At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements


Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Job Tags

Holiday work, Full time, Work experience placement, Local area, Worldwide,

Similar Jobs

American Express

Audit Analytics Job at American Express

 ...that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the... 

Walt Disney World Resort

Gardener (Sportscape), Walt Disney World Job at Walt Disney World Resort

 ...Job Summary: At Disney, were storytellers. We make the impossible, possible. We do this through using and developing innovative technology and innovating to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks... 

Visiting Angels of Southern Shenandoah Valley

Page County Caregiver Needed Job at Visiting Angels of Southern Shenandoah Valley

Pay range: 16.00 - 19.00 per hourVisiting Angels is a name families across the country trust to provide the best senior home care for their loved ones. We are proud to be a leading provider of elder care since 1998! The home office for Visiting Angels of Southern Shenandoah...

Hampton Inn / Homewood Suites Houston Downtown

Breakfast Server Job at Hampton Inn / Homewood Suites Houston Downtown

 ...Job Description Job Title: Breakfast Server Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Essential Duties and Responsibilities include the following... 

Centene Corporation

Health Coach - Wellness Job at Centene Corporation

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace...