Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...that help the government ensure the well being of U.S. citizens. Job Description We are seeking a motivated Incident Response SOC Analyst I to join our SOC team. In this entry-to-mid-level role, you will work under the guidance of senior analysts to monitor security...
...Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great...
...What qualities do we look for in a great pet sitter? A genuine love for animals and a desire to provide outstanding pet care! Ability to self-manage and has good communication skills with pet owners and management. An enthusiasm for long-term commitments. Our...
Opportunity for a Sr. Manufacturing Weld Engineer to join Adient's automotive metal plant in Clanton, AL. The Sr. Manufacturing Weld Engineer will lead our technical team to optimize automated welding processes across three distinct technologies at our dynamic automotive...
Job Vacancy: Native Translators for Multiple LanguagesPosition: TranslatorLocation: RemoteJob Type: Full-time / Part-timeDescription:YDS Translation is seeking highly skilled native translators for a wide range of languages to join our team. We are looking for professionals...