Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...passion for e-commerce? We're looking for a **Full-Time E-Commerce Virtual Assistant** to join our team. This role is crucial for maintaining the... ...for the day-to-day data management and optimization of our online store. Your primary duties will involve organizing product...
DescriptionWhy RTI RTI International (RTI) is both a global research institute and a leading international development organization based out of North Carolina. At RTI, you will find work you believe in, tackling some of the most complex global challenges of our time. ...
...access to ECE lll?s for guidance. ECE ll?s serve in the support educators role, serving as an effective member of ECE teaching teams... ...guide the practice of ECEl?s. ECE ll?s will have completed an early childhood education associate?s degree program. Duties Assist...
...food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it! We are seeking a Jr. Sous Chef to join our James Beard award winning team at one of our D.C Michelin starred restaurants: Roses Luxury, Little Pearl, and...
Responsibilities include1.You will search in the app store for apps suitable for our target users and publish them in our product. Make plans for contents update on a regular basis. 2.You will be responsible for the whole process of product update, from function design...