Scope of Position: Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical Service Representative to provide technical support for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently. As a key member of the technical support team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently. Key Responsibilities: Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems. Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products. Verify control system functionality through hands-on testing and analysis to ensure reliable operation. Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation. Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices. Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference. Perform other similar or related duties as required or requested Position Requirements Associate's degree or technical school certification in HVAC or a related field. Strong understanding of HVAC system operation, components, and real-world applications. Familiarity with industry-standard communication protocols such as BACnet, LonWorks, Modbus, and N2. Hands-on experience with control systems, including relay logic and analog signals (0-10V, 4-20mA). Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Comfortable working directly with customers to diagnose and resolve complex technical issues. Highly organized, self-motivated, and capable of analyzing technical problems with clear communication. Willing and able to travel domestically on an as-needed basis.
...Location: Milwaukee, Wisconsin Date Posted: Date posted 08.26.2025 Areas of interest: Enterprise Sales, Sales Requisition Number: 2025-60218 Business unit: Spectrum Business SEN327 This role requires the ability to work lawfully in the U.S. without employment-...
...Summary: We are seeking a detail-oriented and reliable Certified Public Accountant (CPA) to join our team. The CPA will be responsible... ...: Active CPA license Bachelors degree in Accounting, Finance, or related field Strong knowledge of GAAP and relevant tax...
...UCSF) faculty and staff who provide acute, specialty, skilled nursing, and rehabilitation care; teach health care trainees; and conduct... ...with their medical specialty area through in-person, telehealth, and/or group visits~Provides telephone advice to patients...
...physicians, nurse practitioners, as well as medical assistants and other vital staff... ...Riverside Medical Clinics. For more information, please visit our website at . Job... ...currently seeking a Part-Time Medical Office Specialist for our Menifee location. This...
...We are looking for a MAINTENANCE ELECTRICIAN to join our Alexandria, LA plant. As a Maintenance Electrician with Rinker Materials, you will contribute to one of the nation's largest manufacturers of reinforced concrete pipe, box, bridge, and other related infrastructure...