Job Description

Event Server/Bartender

JOB TITLE: Event Server/Bartender

WORK AREA: Vineyards

DEPARTMENT: F&B

REPORTS TO: Clubhouse Manager

JOB CLASSIFICATION: Hourly, Non-Exempt 

(Part-time or Flex Positions available)

JOB SUMMARY: Your goal is to strive to offer Members and Guests a great experience! The Event Server/Bartender will assist with special private events hosted on The Cliffs party boat, private event locations and the clubhouses.

JOB DUTIES:

• Provide Relational Service to all Members, Guests of Members and Discovery Guests.
• Focus on Details to provide high quality products and service to Members.
• Strive for Continuous Improvement in knowledge, quality, consistency, service, products, work environment, financial metrics, safety, wellness, and member satisfaction.
• Obtain and utilize MAP and Preferences
• Focus of providing club members and guests with friendly, prompt, complete and efficient food, and beverage service
• Assists with banquet set-up and break-down tasks.
• Accurately describes menu items, specials, drinks, and wines for guest satisfaction. 
• Maintain a safe and sanitary work environment. 
• Interacts with co-workers in tandem, communicating clearly and precisely. 
• Accommodates any special requests that the kitchen can deliver for the guest.
• Serves menu items to guests in a prompt and courteous manner and according to established service standards.
• Notes timing of meal progression and notifies kitchen staff.
• Monitors and observes guest's dining experience. Ensures guests are satisfied with the food and service. Responds promptly and courteously to any requests.
• Reports all equipment problems and maintenance issues to Supervisor of event.
• Assists the restock and replenishment of inventory and supplies
• TIPS Certified
• Successful completion of The Cliffs certification process

BACKGROUND/EXPERIENCE:

• Some high school education.
• Must be a minimum of 18 years of age (serving alcohol)
• Minimum 1+ years prior serving experience in a quality club/hotel/restaurant 
• Knowledge of fine wines and food appreciated
• Strong listening and oral communication skills 
• Strong interpersonal skills and a "customer first" mentality 
• Demonstrated knowledge and ability to adhere to quality standards for safety, sanitation, and food handling
• Experience with using computers
• Must be willing to work weekend, holiday, and evening shifts.

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