Business Analyst (Remote) Job at Serigor Inc., Jackson, MS

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  • Serigor Inc.
  • Jackson, MS

Job Description

Job Title: Business Analyst (Remote)
Location: Jackson , MS
Duration: 12 Months

Responsibilities:
  • Collaborate with the Client functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN) 
  • Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required  
  • Analyze future-state workflows for improvement and optimization opportunities 
  • Work closely with the client and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines 
  • Provide expertise in process mapping, modeling techniques, and best practices – transition knowledge and documentation to the client at the close of the project 
  • Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation 
  • Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders 
  • Manage project “open items” pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record 
  • Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects 
  • Maintain Business Process and Methods & Procedures documents of record for the project team
Required Skills/Experience:
  • Bachelor’s degree in business, Information Systems, or a related field 
  • Proven experience as a Business Process Modeler or similar role 
  • Proficiency in using business process modeling tools (e.g., Visio, Lucid chart, or dedicated BPM tools) 
  • Strong understanding of business process modeling notations, particularly BPMN 
  • Excellent analytical and problem-solving skills 
  • Effective communication and collaboration abilities 
  • Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred 
  • State Government experience and specific experience in DHS or Child Welfare domains is preferred
  • Detailed-oriented with a focus on producing high quality deliverables
Preferred Skill:
  • Experience working on child welfare projects

Job Tags

Contract work, Temporary work, Interim role,

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